FAQ - Other

Preserved flowers and foliage are natural flowers and greens that have been processed with a revolutionary technology to maintain their fresh appearance for several months or even years. Their beauty and soft delicate appearance makes it difficult to differentiate between cut flowers and the fresh look of our products.

For arrangements of assorted flowers, the flowers shown online will be used if at all possible, however, products contain seasonal flowers might not be available due to unforeseen weather condition. An equal, or higher value material will be used. 

For arrangements of all roses, we will make every attempt to match the flower type, but may substitute with a similar color if original type is not available. 

If the floral wrapping paper shown online is not available, a similar wrapping paper will be used.

Due to unforeseen factors such as substitution rules, photo shooting equipment and environment, the product you receive might not be identical to the image.




如果原圖中的花束包裝紙缺失, 類似包裝紙將會被選用替代。